Accessibility Statement

Energy Saving Trust is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to gethomeenergyadvice.service.gov.wales.

This website is run by Energy Saving Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 4 April 2024. It was last reviewed on 4 April 2024.

This website was last tested on 4 April 2024. The test was carried out by Spindogs.

We tested the main microsite page at gethomeenergyadvice.service.gov.wales.

The statement was last reviewed on 4 April 2024.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: advicewales@est.org.uk

Call: 0808 808 2244

We’ll consider your request and get back to you in 3 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).